Terms Conditions


By using AceLancer Souq, you agree to the following terms and conditions:

1. User Accounts & Eligibility

• Users must be 18 years or older to register.
• Each user is responsible for maintaining the security of their account.

2. Services & Transactions

• Freelancers may list their services, and clients may hire them through the platform.
• Payments must be made through our secure system.
• All service agreements are made directly between freelancers and clients.

3. Fees & Payment Terms

• AceLancer Souq charges a service fee on transactions.
• Payment withdrawals are processed based on the platform’s timeline.
• Refunds and disputes are handled through our resolution center.

4. Code of Conduct & Prohibited Activities

• Users must engage in ethical and professional conduct.
• Fraudulent activities, spam, and misleading content are prohibited.
• Violation of rules may result in account suspension or termination.

5. Intellectual Property Rights

• Freelancers retain ownership of their original work unless otherwise agreed with the client.
• Unauthorized use of another user’s work is strictly prohibited.

6. Dispute Resolution & Refunds

• Disputes between freelancers and clients will be mediated based on platform guidelines.
• Refunds may be issued in cases of verified service failures.

7. Liability & Limitations

• AceLancer Souq serves as a marketplace and does not guarantee the outcome of any project.
• We are not liable for third-party disputes, payment delays, or external fraud.

8. Termination & Account Suspension

• We reserve the right to suspend or terminate accounts that violate platform policies.
• By using AceLancer Souq, you acknowledge and accept these Terms & Conditions. For any questions, contact us at [Support Email].